Photo: West Herr Auto Group | Shawn Cathcart
A customer dropped by a dealership in East Syracuse. His GMC Sierra was making strange sounds. He thought he heard a cat from under the hood. That was surely an engine complaint that the service employees had never heard before.
The owner of the pickup truck first heard the news when he arrived home from the hospital, where he had his – it surely was a sign! – CAT scan! He went straight to a dealership nearby to have his vehicle checked.
When he arrived at the West Herr Chevrolet of East Syracuse in New York, he told the mechanics that there was something wrong with his truck The mechanics immediately figured out that there was not a mechanical problem but a meowing situation. A kitten was stuck underneath the engine.
Eight to ten people were involved in the rescue operation. It took them 45 minutes to remove several components in order to reach the area where the furry malfunction was located.
Photos uploaded to social media show an employee of the dealership squeezing under the hood to get a better position. Almost one hour later, they found it and pulled it out from the top of the firewall. The fur ball was dehydrated and overheated.
A Service Advisor, Jim Gustina, a long-term employee of the dealership in Syracuse, was the first to reach the kitten. He managed to calm it down and offered it some water. "The cat almost immediately nestled into Jim's arms and closed its eyes its eyes – you could sense the relief from everyone, including the kitten," Shawn Cathcart recalled in a post uploaded to X with photos from the rescue operation.
The baby cat, which is estimated to be around nine weeks old, went home with Jim. He is the one who called it Diesel, because it was rescued from inside a diesel GMC Sierra pickup truck. We can only hope that Diesel is going to stay away from diesel and petrol engines from now on. It should keep out of the way of EVs as well.
According to GMAuthority, the dealership in East Syracuse received public recognition for its effort to rescue the kitten. Many gifts for the service team arrived at the dealership from people who had found out about the rescue operation. They also sent food and toys for the tiny visitor.
To mark the occasion, the dealership decided to make a $500 donation to the local Society for the Prevention of Cruelty to Animals in Diesel's honor.
When he arrived at the West Herr Chevrolet of East Syracuse in New York, he told the mechanics that there was something wrong with his truck The mechanics immediately figured out that there was not a mechanical problem but a meowing situation. A kitten was stuck underneath the engine.
Eight to ten people were involved in the rescue operation. It took them 45 minutes to remove several components in order to reach the area where the furry malfunction was located.
Photos uploaded to social media show an employee of the dealership squeezing under the hood to get a better position. Almost one hour later, they found it and pulled it out from the top of the firewall. The fur ball was dehydrated and overheated.
A Service Advisor, Jim Gustina, a long-term employee of the dealership in Syracuse, was the first to reach the kitten. He managed to calm it down and offered it some water. "The cat almost immediately nestled into Jim's arms and closed its eyes its eyes – you could sense the relief from everyone, including the kitten," Shawn Cathcart recalled in a post uploaded to X with photos from the rescue operation.
The baby cat, which is estimated to be around nine weeks old, went home with Jim. He is the one who called it Diesel, because it was rescued from inside a diesel GMC Sierra pickup truck. We can only hope that Diesel is going to stay away from diesel and petrol engines from now on. It should keep out of the way of EVs as well.
According to GMAuthority, the dealership in East Syracuse received public recognition for its effort to rescue the kitten. Many gifts for the service team arrived at the dealership from people who had found out about the rescue operation. They also sent food and toys for the tiny visitor.
To mark the occasion, the dealership decided to make a $500 donation to the local Society for the Prevention of Cruelty to Animals in Diesel's honor.
Quite the heartwarming story to share from our East Syracuse location:
— West Herr Auto Group (@WestHerr) June 10, 2024
A customer stopped into #WestHerr #Chevrolet of #EastSyracuse after hearing meowing under their hood & realizing there was a kitty stuck underneath the engine!
They had tried desperately for an hour to get… pic.twitter.com/o0PV4owtoa
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